Tag: role play

At the customer complaints desk

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role play customer complaintsWhat is the most likely response to this situational question?
”Good morning Madam, may I help you?”

  1. No, that’s the reason I have been waiting in this queue for 1 hour!
  2. Yes please, I’m afraid I’d like to complain about the rude customer service I received here yesterday as well as the damaged goods you sold me which cost and arm and a leg.
  3. What’s today’s date?

Please write your answer below.

Role play: At the customer complaints desk

Posted by on in VocabularyLeave a comment

role play customer complaintsWhat is the most likely response to this situational question?
”Good morning Madam, may I help you?”

  1. No, that’s the reason I have been waiting in this queue for 1 hour!
  2. Yes please, I’m afraid I’d like to complain about the rude customer service I received here yesterday as well as the damaged goods you sold me which cost and arm and a leg.
  3. What’s today’s date?

Please write your answer below.

Role play: At the police station

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Role play at the police stationWhat is the most likely response to this situational question?
”Why have you come to the police station this morning Sir?”

  1. I’d like to listen to some chilled-out tunes please.
  2. I’d like to inform you that corruption is immoral, unethical, dishonourable and dishonest.  And, where can I go to see a man about a dog?
  3. I’d like to report a crime please.

Please comment below. Is it 1, 2 or 3?

Role play: At the cinema box office

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Role play at the cinemaWhat is the most likely response to this situational question?
”Good evening, how may I help you?”

  1. We’d like two tickets to see the new blockbuster chick flick please.
  2. My girlfriend has a bun in the oven and we were wondering, what’s a good name for a girl?
  3. What would you recommend for a hangover?

Please write your answer below.

Role play: At the airport check in

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Role play at the airport check inWhat is the most likely response to this situational question?
”Good morning madam, may I help you?”

  1. Yes please, if you were in my shoes, what would you do to find a well-paid, rewarding and challenging job?
  2. Yes please, I’d like to check in please.
  3. Yes please, I’m fed up with my husband, what ought I to do?

Please write your answer below.

Role play: Ordering drinks in a pub

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Role play ordering drinks in a pubWhat is the most likely response to this situational question?
”Hey, how’s it going? What may I get you?”

  1. A one-way direct flight to New York please.
  2. A pint of larger, a large gin and tonic, easy on the tonic, a packet of smoky bacon crisps and a whiskey on the rocks please.
  3. A pair of high heels, a lipstick and George Clooney or David Beckham please?

Please write your answer below.

Role play: Superheroes

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Role play superheroesWhat is the most likely response to this situational question?
”Batman, why are we running away?”

  1. Robin, there is a sale on at Corte Inglés and everything is as cheap as chips!
  2. Robin, we’re being chased by the Joker and we need to hotfoot it!
  3. Are you a nutjob?! Because, the latest Ikea catalogue is being delivered!

Please write your answer below.