Role play: At the customer complaints desk

What is the most likely response to this situational question?
”Good morning Madam, may I help you?”

1. No, that’s the reason I have been waiting in this queue for 1 hour!
2. Yes please, I’m afraid I’d like to complain about the rude customer service I received here yesterday as well as the damaged goods you sold me which cost and arm and a leg.
3. What’s today’s date?

Please write your answer below.