Customer Service: There’s got to be a better way

customer serviceWho hasn’t phoned a call centre, or a customer help line, or technical support? 

Of course, we all have at some point.   What was your experience?  Did you spent 20 minutes on hold listening to some dull as dishwater  music and then when finally you hear a voice, it’s prerecorded, and it’s telling you that all the lines are busy and that you can continue holding or you can call back later. Grrrrrrrr, it’s so annoying!

Check out this experience, does it ring any bells?

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